Google

Health & Performance Global Partnerships & Solutions Lead  |  Sunnyvale, CA  | 

October 2022- present

Consultative Business Partner, wellbeing solutions architect working with senior leaders to drive systemic impact and change. Cross functional and external collaborator and relationship builder. Community leader and network weaver of wellbeing industry subject matter experts. Thought leadership presence in the broader wellbeing industry.

Health & Performance Global Service Delivery Lead  |  Sunnyvale, CA  |  October 2019 - April 2023

Responsible for the service delivery operations of all Health and Performance program venues, experiences and activities globally - a foundational aspect of Google’s internal culture.  Manage, collaborate and partner with a diverse ecosystem of vendor partners.  Determine and drive key strategies that maximize the impact of the experiences and spaces that enable Google to thrive. Organization scope: 4 regional leads, 10 headquarters support staff, 48 massage vendor partners, 10 fitness vendor partners, ~900 massage & fitness practitioners.  Global program scope: 70+ fitness centers, massage in 88+ offices.  Digital footprint: internal booking platform, fitness site, massage site, digital portfolio of at-home/on-the-go health & wellness resources.

Business Partner (Google Cloud) - Real Estate & Workplace Services (REWS)  |  Sunnyvale, CA  June 2020 - June 2021 (supplemental assignment during COVID)

Representative of REWS to the Google Cloud product area on all workplace services matters.  Internal consultant and client service lead to senior executive leadership to build trust, achieve consensus, drive decision making and communicate to all appropriate levels.  Key liaison to REWS cross-functional partners on the delivery of services, experiences, products and programs that enable Google to thrive. 

Health & Performance Global Program Manager  |  Sunnyvale, CA  |  May 2017 - Oct 2019

Provide support and oversee the operations of Google’s Health & Performance services- with a specific focus on the vendor segment of the massage program.  Responsible for designing, implementing and managing: massage services, body care classes, self care spaces and facilities across multiple regions of a global program.  Program scope: 88 offices, 46 vendors, ~300 massage therapists, ~36K customers.

Prior roles & engagements

University of California at Berkeley, Haas School of Business

Lecturer & Assistant Instructor  |  Berkeley, CA. |  January 2021 - January 2022

Small group cohort leader supporting for Leadership Communications course(evening/weekend MBA program). Curriculum: high-impact leadership, communications excellence, relationship building and authenticity. Responsibilities: group facilitation, grading, office hours & coaching

Resources Global Professionals

Consultant, at Google  |  Sunnyvale, CA  |  June 2015 - May 2017

Program manager assigned to the Electronic Payments Services (EPS) and Procure-to-Pay (P2P) teams in the Google Finance organization.  While specific highlights are confidential, contributions include: strategic decision support to executives, project management, change management, communications, process design, website design, data & analytics and insights.

24 Hour Fitness

Strategy Consultant  |  San Ramon, CA  |  Jan 2012 - May 2015

Managed and delivered strategy planning, market research, consumer insights and analysis relating to the company’s core strategic focus areas: member retention, drivers of comp club growth, consumer behavior, member acquisition and ancillary sales growth.

General Manager  |  Milpitas, CA  |  Dec 2010 - Dec 2011

Responsible for the customer experience, financial (P&L) and operational performance of a Fitness Center.  Direct manager of 4 department heads leading: Sales, Customer Service, Fitness Training and Facility Management teams.  Overall staff of 33 employees.  Annual gross revenues of over $1.5M, 6,000 active membership base.

Early career journey